Welcome to the Harbor Companion Care Help Center. Here you’ll find clear answers about our services, how to book care, pricing, the care process, and more. If you can’t find what you’re looking for, contact us anytime.

1. About Harbor Companion Care

Harbor Companion Care is a private duty home care referral service dedicated to providing compassionate, professional support so seniors and their families can enjoy comfort, dignity, and peace of mind at home.

We match clients with qualified independent contractor caregivers for non-medical and skilled care services across the Greater Pittsburgh area.

Our Mission To bring comfort, dignity, and peace of mind to every client and their family.

2. Our Services

We offer a range of in-home care services tailored to your needs:

• Companion Care — Friendly companionship, emotional support, socialization, and light assistance to reduce loneliness and promote independence.
• Elder Care — Gentle, respectful daily assistance focused on seniors’ overall well-being and quality of life.
• Personal Care — Help with hygiene, mobility, dressing, grooming, and daily routines.
• Nursing Care — Skilled medical support delivered conveniently at home by qualified professionals.
• Medication Care — Medication reminders, management, and coordination support.
• Physical Therapy / Home Therapy — In-home physical therapy sessions to support faster recovery and improved mobility.

See full service details: Services Page

3. Care Packages & Pricing

We offer three flexible pricing packages (rates shown per package – final cost depends on hours and specific needs):

• Basic Care – $60.00 Personal care assistance, companionship, light housekeeping, medication reminders, daily safety monitoring.
• Standard Care – $90.00 All Basic services + personal hygiene and mobility support, meal preparation, medication support, health monitoring, emotional and social care.
• Premium Care – $130.00 All Standard services + extended assistance, mobility and transfer support, advanced health observation, medication coordination, regular family updates.

Pricing is for illustrative purposes. A personalized quote will be provided after your care assessment.

4. How Our Process Works (Step-by-Step)

1. Care Assessment – We learn about your (or your loved one’s) health conditions, preferences, lifestyle, and goals.
2. Care Planning – We create a tailored care plan with the right schedule and caregiver match.
3. Care Delivery – Your assigned caregiver begins providing compassionate, consistent support while respecting dignity and independence.

The entire process is designed to be simple, transparent, and focused on your unique needs.

Start your care assessment today → Contact Us / Book Appointment

5. How to Book an Appointment

• Visit the Contact Us page.
• Use the online appointment form or calendar to select your preferred date and time.
• Tell us about the type of care needed.
• Our team will confirm availability and schedule your initial assessment.

You can also call us directly at (412) 838-3200 during business hours.

6. Frequently Asked Questions (FAQs)

What is companion care? Companion care is a non-medical service that provides companionship, emotional support, light assistance with daily activities, and socialization to help seniors stay engaged and independent at home.

How does companion care differ from home health care or skilled nursing? Companion care focuses on non-medical support (companionship, errands, light housekeeping). Home health care and skilled nursing involve licensed medical professionals providing clinical care such as wound care, injections, or therapy.

Who can benefit from our services? Seniors who want to age in place, families needing reliable respite, individuals recovering from illness or surgery, or anyone requiring assistance with daily living while remaining at home.

Are your caregivers certified? Yes. All caregivers are licensed, trained, background-checked, and experienced professionals.

Do you provide 24/7 support? We offer 24/7 availability for guidance and urgent assistance. Regular care hours are scheduled according to your plan.

What areas do you serve? We primarily serve the Greater Pittsburgh area and surrounding communities in Pennsylvania.

How quickly can care start? Many clients begin care within a few days after the initial assessment and matching process. Urgent needs can often be accommodated faster.

Can I change or cancel services? Yes. We offer flexible scheduling. Please contact us as early as possible to adjust or cancel scheduled visits.

7. Contacting Us

Office Address 241 Freeport Road Pittsburgh, PA 15215

Phone (412) 838-3200

Email [email protected]

Business Hours Monday – Friday: 9:00 AM – 5:00 PM

For after-hours emergencies or urgent care questions, please call our main number and follow the instructions.

8. Become a Care Provider

Interested in joining our network of caregivers? Visit the Become a Care Provider page to learn about opportunities and submit your application.

9. Still Need Help?

Can’t find the answer you’re looking for? Our team is happy to assist you personally.

• Call: (412) 838-3200
• Email: [email protected]
• Submit a message: Contact Us Page

We typically respond to inquiries within 1 business day.