Welcome to https://harborcompanion.com/ (the “Website”), operated by Harbor Companion Care (“we,” “us,” or “our”). These Terms & Conditions govern your access to and use of the Website, including any content, functionality, and services offered through it (collectively, the “Services”).

By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree, you must not access or use the Website.

1. Use of the Website

The Website provides information about our home care services, including companion care, elder care, and nursing care, as well as pricing details and an online appointment booking system. You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website in any way that violates applicable federal, state, or local laws or regulations.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Interfere with the proper working of the Website or impose an unreasonable load on our infrastructure.
• Transmit any harmful code, viruses, or disruptive content.

2. Services and Appointments

Our Website allows you to view service descriptions, pricing packages (Basic Care, Standard Care, Premium Care), and submit appointment requests through our booking calendar or contact forms.

• Appointment Requests: Submitting an appointment request does not guarantee a booking or the availability of services. All appointments are subject to confirmation by Harbor Companion Care. We reserve the right to accept, decline, or modify any request.
• Care Services: All actual home care services are provided subject to a separate service agreement between you (or the care recipient) and Harbor Companion Care. The information on this Website is for informational purposes only and does not constitute a binding contract for services.
• Pricing: All prices shown are for illustrative purposes and may change without notice. Final pricing and service details will be confirmed during the care assessment and planning process.

3. User Accounts and Submissions

You are not required to create an account to use most features of the Website. However, when you submit forms or requests (including appointment bookings or inquiries), you represent and warrant that:

• All information you provide is accurate, current, and complete.
• You have the legal authority to submit such information on behalf of yourself or the care recipient.

We may use the information you submit in accordance with our Privacy Policy (link to be added once live).

4. Intellectual Property

All content on the Website, including text, graphics, logos, images, service descriptions, and the overall design, is the property of Harbor Companion Care or its licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Website without our prior written consent.

5. Disclaimers

The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied.

We do not warrant that:

• The Website will be uninterrupted, error-free, or free of viruses.
• The information on the Website is complete, accurate, or up to date.
• Any appointment request will be fulfilled.

All care services are provided by qualified caregivers, but we make no guarantees regarding specific outcomes or results of the care services.

6. Limitation of Liability

To the fullest extent permitted by law, Harbor Companion Care, its owners, employees, agents, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or any services booked through it.

Our total liability to you for any claim shall not exceed the amount you paid to us (if any) for use of the Website in the twelve (12) months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Harbor Companion Care and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of your violation of these Terms or your use of the Website.

8. Third-Party Links and Tools

The Website may contain links to third-party websites or use third-party tools (such as calendar/scheduling features). We are not responsible for the content, privacy practices, or availability of those external sites or services.

9. Modifications to the Website and Terms

We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice. We may also update these Terms & Conditions from time to time. Continued use of the Website after changes constitutes your acceptance of the revised Terms. The “Effective Date” at the top will be updated accordingly.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Any disputes arising out of or related to these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Beaver County or Allegheny County, Pennsylvania.

11. Termination

We may terminate or suspend your access to the Website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or to us.

12. Miscellaneous

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver.

These Terms constitute the entire agreement between you and Harbor Companion Care regarding your use of the Website.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Harbor Companion Care
Phone: (412) 838-3200
Email: [email protected]
Website: https://harborcompanion.com/contact-us/